Responsible Gaming

Our Commitment to Safe Gaming

At Pivot2020.ca, we are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification

All players must be at least 18 years of age to access our platform and participate in gaming activities. This is a legal requirement in Canada. We use verification procedures to ensure compliance with age restrictions. By using Pivot2020.ca, you confirm that you are of legal age and meet all eligibility requirements in your jurisdiction.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, help is available:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Lying to family or friends about the extent of your gambling
• Hiding gambling activities or secretly accessing gaming sites
• Gambling to escape problems, stress, or negative emotions
• Neglecting work, school, family, or personal relationships due to gambling
• Experiencing anxiety, irritability, or mood changes when not gambling
• Needing to gamble with increasing amounts to achieve the same excitement
• Borrowing money or going into debt to finance gambling
• Feeling unable to control or reduce your gambling

Self-Help Tools & Responsible Gaming Features

Pivot2020.ca provides tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
• Time-Out: Take a break from gaming for a set period (hours, days, or weeks)
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

We encourage you to use these tools proactively to maintain a healthy relationship with gaming.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, confidential support is available:

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Information and resources for problem gambling support across Canada
• National Problem Gambling Helpline (Canada)
  Available through provincial and territorial gaming authorities for counseling and referrals
• Gamblers Anonymous Canada
  A peer-support organization with meetings across Canada offering recovery programs

Additional International Resources

If you are accessing services internationally or seeking additional support:

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom Self-Exclusion)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• National Council on Problem Gambling (USA)
  www.ncpgambling.org

Take Action Today

If you believe you have a gambling problem, please seek help immediately. Problem gambling is a treatable condition, and recovery is possible with proper support. Reach out to one of the organizations listed above or speak with a healthcare professional. Your well-being is important to us.

Remember: Gambling should be fun and entertaining. If it stops being enjoyable or is causing financial, emotional, or social harm, it is time to seek help.